Power bank does not charge/won't turn on

1. If the power bank cannot recharge/won't turn on,
1) Use a different 9V/2A (or higher) adapter, another cable, or a different socket to recharge the power bank.
2) Try folding out the built‑in AC prongs and plug the power bank into a different wall socket for 6–8 hours. 

2. If the power bank can not charge your device, try different cables, output ports, or devices.

If the issue persists after completing the above troubleshooting steps, please contact us at support@iniu.shop — we’ll get back to you within 24 hours.